Frequently Asked Questions
Need assistance or not sure what you’re looking for? Our team of experts is here to help you find the perfect product to suit your needs. Just email us at meow@neonkitty.com.au, and we’ll make a recommendation tailored for your pleasure!

Your order will be in plain and discreet packaging, with no mention of Neon Kitty or its contents.Â
Some manufacturers provide batteries with their products, while others do not. This information will be noted on the packaging and in the product description.
We understand the importance of discretion and value your privacy. Your information will always remain strictly confidential.
We accept a variety of payment methods, including all major credit cards, PayPal, and Afterpay.
Rest assured, our business name is discreet and does not overtly represent an adult store. Your bank or credit card statement will show our name without any reference to adult products or toys, ensuring complete privacy with your purchase.
Given the nature of our products, we are unable to provide exchanges or refunds for change-of-mind purchases. Returns or refunds are only available for faulty items.
Submit a task
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus.
Send message
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus.
Trusted experience
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus.